Resolved

The fix for the root cause is now fully deployed and with that we can confirm the incident is now resolved.

Thanks for your patience and apologize again for the inconvenience.

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Recovering

We've fixed the core issue, and roll it out slowly while monitoring the progress.

We believe the issue will be resolve fully within the next 30-60 minutes

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Identified

We have identified a faulty mechanism with our today's release that causes the mailing queuing system to trigger repeatedly.

Our investigation lead us to the root cause of the problem and we are working on a fix to that mechanism.

We are apologizing for the current inconvenience. If you are impacted by this, please reach out to our support team and they will help you fix the issue immediately while we are rolling our the fix.

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Began at:

Affected components
  • Application Cluster
    • Europe (Belgium)
    • Europe (London)
    • United States (Los Angeles)
    • United States (Oregon)
    • Asia (Singapore)
    • Australia (Sydney)